FS1 Recruitment

A Recruitment Service You Can Trust

A Recruitment Service You Can Trust

Job Tag: Sales & Business Jobs

Customer Care Agent (Part Time)

Customer Care Agent (Part Time)

Location: Milton Keynes (Hybrid)

Our client is currently seeking a Customer Care Agent to join their team on a part-time basis. The Customer Care Agent will be required to address customer queries via phone calls, emails, and chats, alongside various hands-on tasks that make the role more dynamic than a typical contact centre position.

Key Responsibilities:

  • Responding to customer queries through chat, email, and phone calls.
  • Assisting at conferences and events.
  • Handling claims and returns.
  • Sending out certificates and incentive gifts.
  • Booking in post and parcels for collection.
  • Participating in ad hoc projects and testing new systems and processes.

Key Skills and Experience:

  • Proven experience in customer service, including handling calls, chats, and emails.
  • Strong written and verbal communication skills.
  • Ability to multitask effectively in a busy environment.
  • Proficiency in computer skills, including Outlook, Word, and Excel.
  • Fluency in English and excellent teamwork skills.
  • Eligible to work in the UK.

Company Benefits:

  • Hybrid working model: 3 days in the office, 2 days from home.
  • Initial training provided in the office for 3 weeks.
  • Flexible training hours between 9:30–4:30
  • A supportive and collaborative team environment.
  • Opportunities for occasional extra hours during peak periods and holiday cover.
  • Engaging and varied role with hands-on tasks beyond customer interactions.

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing, and Creative fields for permanent, freelance, and contract positions.

Senior Reasonable Adjustments Coordinator

Our award-winning client is seeking a Senior Reasonable Adjustments Coordinator to join their company on a permanent, full-time basis. The Reasonable Adjustments Coordinator will play a critical role in ensuring that learners with specific educational needs receive the appropriate support and resources to ensure assessment parity.

Working closely with internal teams, training providers, learners, and employers to provide a cohesive and effective approach to administering reasonable adjustments.

Key responsibilities:

  • Act as the primary contact for complex or escalated reasonable adjustments, ensuring fair and equitable practices through internal and external guidance.
  • Support the design of inclusive educational products and collaborate with subject matter experts to maintain up-to-date, industry-aligned policies.
  • Liaise with candidates, employers, and training providers to gather evidence and make informed, evidence-based decisions.
  • Maintain accurate, confidential records and monitor adherence to the Reasonable Adjustments and Access Arrangements policy.
  • Define and report on performance metrics for reasonable adjustments, including escalation volumes and policy compliance.
  • Analyse assessment data to identify trends and risks, and work with the Professional Standards Accreditation team to improve provider understanding and system performance.

Key skills/requirements:

  • Experience interpreting educational assessments to determine the most appropriate support for learners.
  • Experience of analysing and presenting data.
  • Experience of working with dispersed and associate teams.
  • Highly developed communication and presentation skills
  • Relevant PC skills in Word, Excel, PowerPoint and CRM systems
  • Good negotiation and stakeholder management skills

Company Benefits:

  • 25 days holiday + Bank Holidays
  • Private healthcare and dental cover
  • Other salary sacrifice schemes
  • Life assurance
  • Free onsite parking
  • Hybrid working

About Us:

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.

Event Consultant

Our established client is seeking an events consultant to join their friendly team on a full-time permanent basis. The successful candidate will be required to provide event administration support across the event production team. This is a great opportunity for an events graduate or similar, who has gained some previous office experience and is keen to start or build on their events career.

Key responsibilities:

  • Administration tasks including report creation, organising bookings, and managing data.
  • High volume sales order and enquiry processing.
  • Event management, including booking staff, organising events, and completing necessary paperwork.
  • Effective communication with Warehouses, external parties, and suppliers.
  • Customer service support via phone and email, handling event enquiries, and providing on-call support as needed.
  • Shipping and logistics support.

Key skills and experience :

  • Highly organised and enthusiastic individual
  • Strong communication skills (both verbal and written)
  • Minimum of 12 months of administration/office experience
  • Excellent attention to detail
  • Strong team player with a self-motivated nature

Benefits:

  • Private healthcare scheme
  • Hybrid working
  • Enhanced maternity and paternity packages
  • Up to 33 days holiday per year (including BHs)
  • Free onsite parking
  • Cycle to work scheme
  • Discount schemes
  • Wellbeing benefits including access to virtual GP service

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions. Please contact Aimee on aimee@fs1recruitment.com or 07789431014 if you have any queries about this role.

Business Support Associate

Our client is currently seeking a Business Support Associate to join their team on a permanent basis. The Business Support Associate will be required to ensure the smooth and efficient operations of the Sales Team by providing analytical, administrative, logistical, and operational assistance.

Key Responsibilities:

  • Provide analytical support by delivering essential reports to the Sales Team
  • Stay updated with global technology enhancements to data/reports and initiatives, ensuring these are incorporated into overall communication and content strategies.
  • Handle administrative tasks such as filing expenses, record-keeping of the Sales Support Budget, managing suppliers and payments, and correspondence.
  • Oversee fulfilment for all sales tools, including catalogues, promotional requests, and welcome programmes, ensuring all opportunities are maximised and communicated to the Sales and Marketing teams.
  • Coordinate bookings, meetings, travel arrangements, and other logistical needs.
  • Support events alongside Finance, AP, HOS, and BDM, ensuring delivery of all key milestones on time.
  • Facilitate communication and collaboration within the team and with external stakeholders, both locally and globally.
  • Assist with project planning, execution, and monitoring, including leading incentive and product-related projects and tests.
  • Streamline daily operations and processes to improve productivity and effectiveness.
  • Identify areas for improvement and implement solutions to enhance efficiency and effectiveness.

Key Skills and Experience:

  • Excellent analytical skills, including proficiency with all Microsoft Systems and visually presenting data.
  • Strong budget control and organisational skills.
  • Great communication abilities.
  • Technical flair, comfortable navigating different systems and possessing a technical understanding.

Company Benefits:

  • Competitive salary package.
  • Hybrid working
  • Supportive and collaborative work environment.
  • Flexible working arrangements.
  • Generous holiday allowance.

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance, and contract positions. Please contact us to discuss one of our many positions.

Finance Assistant

Are you highly organised with strong attention to detail? We’re seeking a Temporary Finance Assistant to support a busy finance team. This is a 2-week, office-based role with the potential to be extended.

 

Key Responsibilities:
• Assist with invoice processing and payment allocation
• Set up new customer accounts and maintain accurate records
• Chase outstanding payments and manage related documentation
• Provide general administrative and finance support across the team

 

Key Skills and Experience:
• Previous experience in finance administration or a similar role
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Experience with finance systems, ideally Access Financials
• Strong organisational and communication skills
• Ability to work independently and manage multiple tasks

 

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Marketing, Creative, Commercial fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions.

Retail/POS Project Manager

Our well established and leading client is looking for a Project Manager to join their friendly team on a permanent basis. The successful candidate will build strong relationships with existing clients and will oversee operations, procurement, production, and execution of the client’s projects. This is a great opportunity for someone who can come from an account management/project management role working on POS projects within retail or similar.

Key Responsibilities

  • The Project Manager will build successful partnerships with the client business leads and key decision makers
  • Prepare and oversee the status of all client projects and ensure these are delivered on-time
  • Proactively negotiate with new and existing suppliers to drive down costs
  • Oversee and facilitate procurement, production, shipping, and billing for the client’s jobs and projects

Key Requirements:

  • The successful Project Manager will have hands-on production management experience, within a manufacturing, client, or agency environment
  • Experience with print management and/or point of sale
  • Excellent communication skills
  • Great organisational, problem-solving, and prioritisation skills

Benefits:

  • Hybrid working
  • 28 days holiday + bank holidays + Birthday off
  • Life Insurance
  • Income Protection
  • Contributory Pension

 

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.