Customer service is a vital department for any organisation, and as the public face of a company, the customer service team need to ensure they are always performing at their best as much as they can. Burn-out in customer service can be a real challenge to that – Here’s how you can avoid burn out…
It’s a busy job market out there and it’s important to stand out from the crowd. Most employers these days expect a cover letter with your CV, to give an overview of your expertise and experience – here’s our top tips for making your cover letter have impact. Make your letter concise and to the…
UX design, and good UX design, is incredibly important. As we become more technologically advanced, making tech accessible for all is incredibly important. There are many reasons why now is the right time to consider a career in UX design – here’s a few of them. Balance tech and creativity. The beauty of good UX…
When you’re job seeking, it’s vital you find the right fit. Both in terms of the job role and the company! The are pros and cons to both big and small companies, but what matter is what suits you best. So which will you choose? Big Companies Big companies offer great benefits, such as in…
Second stage interviews are becoming a popular part of the hiring process, and job seekers need to be aware of what they are, why they are necessary and how to manage them effectively. Here’s how! Why a second interview? Typically, a first interview is to assess your experience, skills and personalities against the vacancy. The…
Content is king, but SEO makes sure your content reaches the right audiences. If you want to make sure your organisation reaches Page 1 on search engines you’ll need to think long and hard about SEO and the keywords that will bring people to your website. Here’s our top tips. Make your keywords intent driven.…
More workers are working from home these days – not just because of Coronavirus, but because of the changing nature of our working week and structure. Here are our top tips for making sure you remain effective whilst working from home. Designate your working space. That means not working from bed – set up a…
It’s a competitive market out there and establishing a new brand can be challenging. But don’t lose hope! Just by following a few easy principles you can be sure to make sure your brand is well and truly established. Here’s how. It all starts with a name. Make it catchy and consider if it can…
Job seeking can be a challenging business and everyone goes about it in their own way. But what sort of jobseeker are you, and what can you do to ensure you maximise your assets to secure your dream job? Sending your CV here, there and everywhere? Chances are the more CVs your send, the more…
Work environments are incredibly varied, but in most cases bring a lot of people together – Which can inevitably bring tensions! If you want to be a good employee and get on well with your colleagues, no matter your working environment, take a look at our office do’s and don’ts! The “Communal” fridge – Don’t…
