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Customer Service Agent

  • Permanent/Full time
  • Milton Keynes
  • Job Ref: FS17469

Customer Service Agent

Milton Keynes

Our client is seeking a Customer Service Agent to join their team on a permanent basis. The successful candidate will have excellent communication skills, both written and verbal and be happy to engage with customers by email. The ability to prioritise and time manage your workload will be a great benefit.

Skills/experience Required:

  • To administer customer queries through the campaign hotlines and email helpdesk facilities
  • Provide responses to customers via email
  • Maintaining SLA’s for our various clients
  • Administration of the database for the needs of the team and customer
  • Liaising with suppliers for order updates and queries
  • Order processing and monitoring
  • Other ad-hoc duties as required

Key Words: Customer Services, Customer Service Advisor, Customer Service Agent, Telephone Customer Service, Call Centre, Commercial

Employment Agency – FS1 is a UK-based recruitment agency specialising within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions

Our sector experience includes working with a range of business-to-consumer (B2C) and business-to-business (B2B) companies within the Communications, Technology, Media, Leisure, Consumer Goods, Retailing, Food & Drink and Health & Beauty sectors for both Client and Agency side throughout the UK.

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