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Customer Relations Coordinator

  • Permanent/Full time
  • Milton Keynes
  • Negotiable USD / Year
  • Salary: Negotiable

Customer Relations Coordinator

Location: Milton Keynes

Job Description:  

Our global client is currently seeking a Customer Relations Coordinator to join their friendly team on a permanent basis. The successful candidate will come from a customer service background and would ideally have relevant experience within the optical industry.

Key Responsibilities:

  • The Customer Relations Coordinator will provide advice and guidance to customers in a professional manner, using sustained and up to date product knowledge
  • They will maintain and develop the ‘best in class’ service delivery within the department
  • Processing customer orders accurately and in a timely manner
  • Maintaining up to date key product knowledge whilst utilising a variety of systems

Key Skills and Experience:

  • The customer relations coordinator will have basic practical knowledge of optics (essential)
  • Have relevant and demonstrable experience in a Customer Service environment
  • Good working knowledge of Microsoft Office software including Word, Outlook, Excel and product/customer databases
  • Excellent written and verbal communication skills


  • Monthly bonus available on top of basic salary
  • Overtime available
  • Annual leave increasing up to 25 days with length of service plus bank holidays.
  • Staff discount
  • Auto-enrolment pension scheme
  • Christmas bonus
  • Life assurance

About Us:

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.

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