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Communications Project Manager

  • Temporary
  • Milton Keynes
  • Salary: Negotiable

Communications Project Manager

Location: Milton Keynes

 

Job Description:

Our client is looking to recruit a Communications Project Manager, to join their team as soon as possible, on a temporary basis, until 31 July 2022. The successful candidate will ideally work a 37-hour week, however a 30-hour working week will be considered if necessary.

This role can be working from home (equipment will be provided) or hybrid working in the Milton Keynes Campus offices.

The post holder will focus on the continual improvement of the customer support services focusing on those delivered digitally. They will also play a vital role in the business to ensure appropriate change approach is taken to project delivery across the portfolio of innovation activity in customer support. This work will contribute to the improvement of customer progress, attainment, and retention.

Key responsibilities:

  • Leading on change initiatives required to improve the effectiveness and efficiency of our support service
  • Managing the analysis and design of service solutions to improve customer support through the identification of problem and opportunities for support services
  • Developing partnerships across the organisation to create and evaluate potential changes to support services within quality standards, compliance, and organisation strategy priorities.
  • Leading working groups and project teams comprised of employees from teams across the organisation to implement new services
  • Managing effective communication flow between project teams and key stakeholders in the organisation in relation to business changes that affect the customer support services
  • Contributing to the planning and implementation of strategic innovation priorities related to our student support vision

 

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.

Our sector experience includes working with a range of business-to-consumer (B2C) and business-to-business (B2B) companies within the Communications, Technology, Media, Leisure, Consumer Goods, Retailing, Food & Drink and Health & Beauty sectors for both Client and Agency side throughout the UK.

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